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Designing Enterprise Software in a Bot-First Banking Environment

NORD/LB is exploring how internal & digital enterprise interaction should evolve as chat-based interfaces and AI assistants become a primary entry point to work. NORD/LB invites selected partners to contribute strategic frameworks, interaction models, or platform and technology-layer approaches to shape the future interplay of chat, bots and classical enterprise software in a regulated banking environment.

Who can participate?

This project is open to partners who work on enterprise interaction, experience, architecture or AI-driven systems. Different organisational sizes and maturity levels are explicitly welcome. A fully developed product is not required.

#EnterpriseInteraction #BotFirst #AIinEnterprise #EnterpriseUX #RegulatedIT

  • 🏆 Prize

    Direct collaboration with NORD/LB stakeholders · Concrete Offer · Piloting Perspective

  • 🕑 Deadline
    Feb 17, 2026, 10:59 PM
  • 🌎 Scope

    European Economic Area

  • ❓Questions

    Join one of our Q&A calls!

  • 📌Q&A Call with NORD/LB

Process

1. Application via Platform

Solution providers submit their application through the ekipa platform until the deadline.

2. Get-to-Know Conversations

Short digital sessions (30–45 minutes) with selected providers to:

  • clarify the proposed approach and underlying assumptions
  • discuss relevance for internal enterprise interaction (chat, bots, UI, systems)
  • reflect feasibility, boundaries and implications in a regulated banking context
  • align on expectations, collaboration model and potential next steps

3. Kick-Off Workshop & Scoping

Selected partners join an on-site or virtual workshop to:

  • align on NORD/LB’s context, priorities and decision needs
  • sharpen the problem framing and success criteria per track
  • deepen the proposed logic (e.g. interaction patterns, architectural options, governance implications)
  • define what a meaningful outcome of a deeper collaboration would look like.

The outcome is a clear scope, required budget and work plan for the next phase. Depending on the budget there will be a go/ no-go decision by NORD/LB.

4. PoC Building / Validation-Phase

Based on the scoping results, NORD/LB may decide to further explore selected approaches together with individual partners. Depending on the nature of the approach, this may include:

  • deepening conceptual frameworks or decision models
  • refining interaction concepts or reference architectures
  • validating assumptions through selected examples or scenarios
  • translating insights into concrete implications for NORD/LB’s enterprise landscape

NORD/LB actively contributes by providing:

  • access to key stakeholders and decision-makers across innovation, UX, architecture, automation and data
  • contextual insights into NORD/LB’s enterprise landscape, governance constraints and logic
  • transparency on strategic priorities, trade-offs and non-negotiables in a regulated banking environment

 

5. Rollout Evaluation & Next Steps

NORD/LB and the respective partners jointly evaluate the outcomes and decide on suitable next steps, which may include:

  • further conceptual or strategic collaboration
  • pilot projects or targeted validations
  • technology integration, licensing or co-development